How often will the system need service?
The system these days are maintenance free but if necessary the alarm keypad will provide information for any faults.
When will the standby battery need replacing?
the system has dynamic battery testing every hour. The average life of the main battery is approximately 4 years.
Will we have the technician for the installation through to ongoing service calls?
We do our best to have the same tech/installer since he will know your system’s needs and layout.
Do you provide a warranty?
The actual equipment installed has a 24-month warranty and all workmanship has a 12-month warranty.
What is reliability like with your systems?
The systems these days are very reliable. there is no reason for false alarms. Obliviously some environments may need special attention.
Will back to base reduce my insurance premiums?
The insurance company’s probably will not reduced premiums but insist on security in high-risk areas.
Will I be able to arm and disarm the alarm system remotely?
There is an app that can be provided to allow this feature. When the system is monitored by the GPRS communication unit the feature is easily provided.
How long will the alarm system sound if activated?
To comply with noise pollution act. An alarm system will sound up to 10minutes but this time is programmable to suit.
Can we arm the system if a dog or cat is inside the premises?
There are special detectors which can be installed or replace the existing detectors to not be activated by pets.